REFUND POLICY

REFUND POLICY - THE BASICS

At Zaraqiyah, we are committed to providing you with the highest quality content and services. Due to the nature of our offerings, we currently do not offer refunds. This policy explains our stance on refunds and the reasons behind it.

WHY WE DON'T OFFER REFUNDS

At Zaraqiyah, each product, whether it’s a journal, planner, or du‘a card—is created with deep intention and care. Our designs are not mass-produced; they’re thoughtfully crafted to support your personal growth and spiritual journey. Because these items are often used in personal reflection and can be easily copied or marked, we do not accept returns or offer refunds on them. This policy helps us maintain the integrity and value of our work, and ensures that every customer receives a brand new, untouched item.

We encourage you to read product descriptions carefully and reach out with any questions before purchasing. Our team is always happy to help you make the best decision for your journey.
Thank you for understanding and supporting mindful, intentional Islamic products.

While we do not offer refunds, your satisfaction is our priority. If you encounter any issues with our products or services, please contact us at mgmt.hafsa@gmail.com. We are dedicated to resolving any problems and ensuring you have a positive experience with Zaraqiyah.